Terms and Conditions

BOOKING CONFIRMATION

    • Tentative booking. Reservations without a credit card in guarantee will be considered as tentative. Unless a credit card is provided or payment done, after 7 days they will be automatically cancelled.
    • Confirmed booking. Reservations will be considered as confirmed, only with a credit card in gurantee or an advance payment.

PAYMENT AND BILLING

  • Billing. Invoices will be in argentine pesos, converted to the exchange rate published by Banco Nación Argentina on the date
    of the invoice.
  • Advance payment. In case no credit card is provided as a guarantee for the reservation, full payment will be needed.
    It can be done either with credit card or bank deposit. The minimum deposit to confirm the reservation is 10% of the total amount (15% for reservations checking-in until 28/02/2015). Total amount of the reservation shall be paid at least 7 days prior to check in. All payments will be taken as credit for the guest in pesos, and are non refundable.
  • Advance payment special discount. Non flexible rate. During the Free of Charge booking period, the guest can choose this option 10% applies of the regular rate. Full payment of the reservation should be done during the mentioned period. In all cases changes of names or dates are not allowed, and payments are non refundable.
  • Credit Cards. Arakur accepts Visa, Mastercard y American Express. Arakur shall debit from the mentioned credit card the downpayment, cancellation charges (if applicable), and balance of total sum excepting the case that the guest indicates willingness to use another payment method.
  • Bank Transfers. Arakur accepts payments by deposits or bank transfers extended to the following account:

For residents in Argentina or foreign residents:
Bank: BANCO PATAGONIA
Account: 230-100 548 757-0 (Cuenta corriente en pesos)
Account Holder: Arakur S.A
CBU: 0340 2308 0010 0548 7570 07
CUIT: 30-7100 7718 -1

Once the deposit or transfer is done, please send a copy of the coupon by e-mail: financial@arakur.com

  • Early Check-in / Late Check-out

- Guaranteed at booking:
50% of the daily rate (in mid and low seasons)
80% of the daily rate (in high season and special dates)
- At Check-in: 30% of the daily rate (subject to availability)
According to current regulations, all guests staying in Arakur Ushuaia will be asked to issue a passport or valid ID in order to check-in (the documentation shall be presented for you, any accompanying person and children).

SERVICE POLICY

    • Gratuities Included. Tips are included in the rates and prices of the services. Each voluntary contribution shall be destined to develop
      and maintain Cerro Alarkén nature Reserve.
    • Non-Smoking. Arakur is a smoke-free hotel. It is forbidden to smoke in the premises. Smoking in the room has a penalty of an additional night rate.
    • No Pets. No pets are allowed in Arakur hotel.
    • Extension of Stay. bubject to availability.
    • Children under 3 years of age have a free stay in double rooms.
    • Family Plan: Family rooms (with two 1.40 m wide double beds) allow accommodation of 2 adults and up to 2 kids under 12.
    • Additional Guests: Front-desk unregistered guests shall not be allowed in the rooms.
    • Admission and Stay Policy: Arakur requires use of adequate clothes, forbids any inconvenient noise and reserves the right to deny admission and stay.
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